Responsible Gaming

Quite frankly, we can’t think of better ways to have fun on your mobile phone or your computer than spending time at a reputable online casino. The games are great, the suspense will leave you at the edge of your seat, and there is always a possibility of netting a big win.

But here at Bollywood Casino we are also well aware that online gambling can be a double-edged sword. If you are not careful, you can slide into stupor and make a create a lot of problems for you and your loved ones.

Therefore, we champion the responsible gaming. Only when playing responsibly at an online casino, you can be sure that you’ll be having fun in a safe environment. That is why we wanted to explain how to seek help if you need it and how to play the best casino games with no repercussions.

Requirements and Minimizing the Harm

As you are probably well aware, only adult customers are allowed to use the platform. Casino can take measures to check if a user is of legal age, and ban the account if it cannot be proven.

Also, if a user has already had any issues with irresponsible gaming, or has developed a gambling addiction, they are not allowed to open any new accounts on the Bollywood Casino official website.

What is Problem Gambling

Bollywood Casino will do anything in its power to help a player in need, but it is important to keep in mind that, at the end of the day, it is a responsibility of each customer to take care of themselves.

But sometimes you just cannot recognize problem gambling, which occurs when your gaming habits are damaging your own physical or mental health or your family is suffering.

Do You Need Help? Do a Test & Find Out

There is a kind of a self-assessment tool that you can use and we’ll help you figure it out.

Read these questions carefully:

  • Do you think about gambling even in your spare time?
  • Do you feel that you’ve been spending even more money on gambling in the past couple of weeks or months?
  • Have you tried to stop your gaming habits, and figured out that you were not able to go with it?
  • Are you irritated when you cannot enter an online casino for a prolonged period?
  • Ask your family, your friends, your spouse, your work colleagues: have they ever been affected by your gaming habits?
  • Have you ever done something unlawful, like stealing money, just so you can fund your gambling account?
  • Do you ask people for money and then use that money to replenish your account?
  • Do you fight the depression or the sad thoughts with some slot machines or online roulette?

If you’ve answered positively to at least one of these questions, you might have a problem and it would be wise to seek help. Hang tight and we’ll let you know just how to do that.

Where to Seek Help for Your Problem

There are many professional organizations that can help you, completely free of charge, battle the gambling addiction. One of the most popular ones is the British organization called Gamcare, but there are also websites like Gamblingtherapy.org or ncpgambling.org.

But there is yet another way – you may also contact our friendly staff and they will be able to help you, or to assist you in seeking professional help.

Can I use Filtering Software at Bollywood Casino?

Yes, and you are encouraged to do so if you feel that you cannot control your urges.

There are several websites that can help you filter out unwanted content, and we’ll provide all links for you on our “Responsible Gaming” section.

Gambling Limits and Self-Exclusion

Bollywood Casino is proud to introduce the self-exclusion program for our customers who feel that their gambling habits are getting out of hand.

We strongly encourage players who think they might have a problem to suspend the gambling account at least on a temporary, if not on a permanent basis.

All you need to do is to send an email to Bollywood Casino Support Team, and you may request a suspension of your account. These “Take a break” periods can range from one day to six weeks.

Another wise thing to do is to set you deposit limits. You can limit the amount you spend in an online casino by contacting our support team and then deciding on a daily, weekly, or a monthly deposit limit.

Basic Rules of Responsible Gaming

There are some basic rules that you can follow if you want to make the games more enjoyable.

  • Always keep track of the money you’ve spend. Decide on a daily or weekly budget before you make a deposit and stick to it.
  • Take a break, it doesn’t matter if you’re winning or losing.
  • Help yourself with some free demo mode online slots. They can teach you A LOT about games.
  • Never play when you are under the influence or feeling sad.

Please be cautious, and don’t forget that reputable casinos really prefer satisfied and healthy customers.

Frequently Asked Questions About Responsible Gambling

There are various helpful tools at your disposal, such as using the self-assessment tests. Answer a handful of questions and see if you should perhaps turn to our agents or seek professional help.